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Outlook For Mac Junk Email Preferences Greyed Out

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  1. Outlook For Mac Junk Email Preferences Greyed Out Windows 10
  2. Outlook For Mac Junk Mail Settings Greyed Out
  3. Outlook For Mac Junk Email Preferences Greyed Out Of Office
  4. Outlook For Mac Junk Email Preferences Greyed Outlook

If you want to stop receiving email from someone, you can add his or her email address to your blocked senders list. Outlook automatically moves any new mail that you receive from this person to the Junk email folder. When you want to receive mail from this person again, you can remove his or her email address or domain from your blocked senders list.

Newer versionsOffice 2011

Block a sender

  1. In the message list, select a message from the sender whom you want to block.

  2. In the Outlook menu bar select Message > Junk Mail > Block Sender.

  3. Outlook adds the sender's email address to the blocked senders list.

  4. Note: You can restore any of the mail that is in the Junk email folder. Click the message that you want to move to the Inbox folder, and then on the Home tab, click Junk, and then click Not Junk.

Accessing Junk Email Options You can access the Junk Email options by clicking Home Junk. The top four options will only be available if you've got a message selected in a folder, or if you have a message open and you click Message Junk. All of these options are also available from the context menu when you right-click a message.

Unblock a sender on non-Exchange based accounts

Outlook For Mac Junk Email Preferences Greyed Out
  1. @ilmater, OLM is Outlook for Mac's version of an OST file. You cannot convert or export between an OST an OLM with any software that I am aware of. Ok, with IMAP, these folders do not sync with the IMAP mail server: Drafts. Sent Items. Trash/Deleted Items. Junk E-mail. Calendar Contacts Tasks Notes Journal.
  2. Version: 16.43 (20093000). New or improved features. The new Outlook for Mac gets an update to the user experience to align better with the UX changes within MacOS Big Sur. Crafted specifically for the Mac, you will now find rounded corners in the buttons, message list, and conversation pane that are influenced by Big Sur.
  1. In the Outlook menu bar select Tools >Junk Email Preferences.

    Note: If Junk Email Preferences is grayed out your account may be hosted by Exchange. See Unblock a sender on Exchange based accounts below

  2. On the Blocked Senders tab, select the email address or domain you want to unblock, and choose Remove the selected sender button .

Unblock a sender on Exchange based accounts

Outlook for mac junk email preferences greyed out chrome

Exchange accounts, like Outlook.com or your work email account hosted by Exchange, do not have access to the Junk Mail Preferences. For those accounts junk mail filtering is handled on the Exchange server and is not a client option. To remove a blocked sender see Block or allow (junk email settings).

  1. In the message list, select a message from the sender whom you want to block.

  2. On the Home tab, click Junk, and then click Block Sender.

    Outlook adds the sender's email address to the blocked senders list.

    Note: You can restore any of the mail that is in the Junk E-mail Picture duplicate detector. folder. Click the message that you want to move to the Inbox folder, and then on the Home tab, click Junk, and then click Mark as Not Junk.

Outlook For Mac Junk Email Preferences Greyed Out Windows 10

Unblock a sender

  1. On the Tools menu, click Junk E-mail Protection.

  2. On the Blocked Senders tab, in the Blocked Senders text box, select the email address or domain that you want to unblock, and then press the Delete key.

See also

Outlook for Mac facilitates offline working in an Exchange environment. Synchronization between the server and client application is done so that whenever there is any modification in the Server-side or client-side, the change gets updated on the other side. Sometimes, this synchronization process gets affected partially or fully. Due to this, mailboxes are not updated on the server-side as well as on the client-side.

Prominent Reasons Behind this Synchronization Issue

Many Outlook for Mac users face this issue, and so we need to realize the causes behind it. We have stated them here:

  • Offline Mode: Your Outlook for Mac is in Offline Mode
  • Failed to Connect: You failed to connect Outlook for Mac with the Exchange Server
  • Cache Issue: Your Outlook Cache is corrupted
  • Settings: Settings are not accurately configured
Fixing 'Outlook for Mac not syncing with Exchange Server' issue
Outlook For Mac Junk Email Preferences Greyed Out
  1. @ilmater, OLM is Outlook for Mac's version of an OST file. You cannot convert or export between an OST an OLM with any software that I am aware of. Ok, with IMAP, these folders do not sync with the IMAP mail server: Drafts. Sent Items. Trash/Deleted Items. Junk E-mail. Calendar Contacts Tasks Notes Journal.
  2. Version: 16.43 (20093000). New or improved features. The new Outlook for Mac gets an update to the user experience to align better with the UX changes within MacOS Big Sur. Crafted specifically for the Mac, you will now find rounded corners in the buttons, message list, and conversation pane that are influenced by Big Sur.
  1. In the Outlook menu bar select Tools >Junk Email Preferences.

    Note: If Junk Email Preferences is grayed out your account may be hosted by Exchange. See Unblock a sender on Exchange based accounts below

  2. On the Blocked Senders tab, select the email address or domain you want to unblock, and choose Remove the selected sender button .

Unblock a sender on Exchange based accounts

Exchange accounts, like Outlook.com or your work email account hosted by Exchange, do not have access to the Junk Mail Preferences. For those accounts junk mail filtering is handled on the Exchange server and is not a client option. To remove a blocked sender see Block or allow (junk email settings).

  1. In the message list, select a message from the sender whom you want to block.

  2. On the Home tab, click Junk, and then click Block Sender.

    Outlook adds the sender's email address to the blocked senders list.

    Note: You can restore any of the mail that is in the Junk E-mail Picture duplicate detector. folder. Click the message that you want to move to the Inbox folder, and then on the Home tab, click Junk, and then click Mark as Not Junk.

Outlook For Mac Junk Email Preferences Greyed Out Windows 10

Unblock a sender

  1. On the Tools menu, click Junk E-mail Protection.

  2. On the Blocked Senders tab, in the Blocked Senders text box, select the email address or domain that you want to unblock, and then press the Delete key.

See also

Outlook for Mac facilitates offline working in an Exchange environment. Synchronization between the server and client application is done so that whenever there is any modification in the Server-side or client-side, the change gets updated on the other side. Sometimes, this synchronization process gets affected partially or fully. Due to this, mailboxes are not updated on the server-side as well as on the client-side.

Prominent Reasons Behind this Synchronization Issue

Many Outlook for Mac users face this issue, and so we need to realize the causes behind it. We have stated them here:

  • Offline Mode: Your Outlook for Mac is in Offline Mode
  • Failed to Connect: You failed to connect Outlook for Mac with the Exchange Server
  • Cache Issue: Your Outlook Cache is corrupted
  • Settings: Settings are not accurately configured
Fixing 'Outlook for Mac not syncing with Exchange Server' issue

Now, as you have got the main reasons behind the issue, we will provide you some ways to get out of this issue.

Outlook For Mac Junk Mail Settings Greyed Out

Read Also: What Outlook for Mac Users can do when their Exchange mailbox is full?
  1. Check Offline Mode
    It is the most basic check that you can perform before pursuing any other method. Go to the Outlook menu and check if the Work Offline option is selected or not. If selected, unselect it and check if the synchronization is better now.
  2. Rebuild the Outlook for Mac File
    To fix this issue, you should perform the troubleshooting as explained here.
    Firstly, close all the Outlook for Mac related processes currently running on the system. Take a backup of the Identities folder of Outlook for Mac in C drive. Then click on Outlook application with Alt key on hold to start the Microsoft Database Utility app. Here, select the identity which you want to recreate and click the Rebuild option to create it. Wait until the process gets completed.
  3. Clear Cache in Outlook
    This method works when any specific folder is not synchronizing, but the rest of the Exchange folders are synchronizing with the Outlook. Here is the fix.
    First, ensure that there is a connection between Outlook for Mac and Exchange Server. Right-click on the respective Exchange folder which is not synchronizing and click on the Properties option. Now, switch to the General tab and click on the option Empty Cache. Next, check if the folder is synchronized and new items are received in it.
  4. Confirm Exchange Connectivity
    The issue can be due to error in connection of Outlook with the correct Exchange Server. You should check it once to confirm if this is the issue. Follow this process:

    Go to Tools > Accounts in your Outlook for Mac and check over the Exchange Account. If there is an orange indicator against the added Exchange account, then it means there is some issue with it. You can try disconnecting it and re-configuring it. Try connecting it with Outlook on the web and check the status of Exchange Server now. If everything is fine, connect the desired server again.

The above methods are easy and can solve the synchronization issue between Outlook for Mac and Exchange Server. You can give these solutions a try and get rid of that unwanted situation quickly.

How to Retrieve Inaccessible Outlook for Mac Data?

If you are still not able to fix the issue with your Outlook for Mac data file, you can think of converting the OLM file to PST and recover its data. For this, we bring the most promising OLM Converter tool – Kernel for OLM to PST Converter tool, which converts OLM file to Outlook 2019, 2016 & 2013. It also allows users to make secure migration from OLM to Exchange Server and cloud-based platform of Office 365. The tool provides many filter options for users to move only specific data to the destination. Also, it provides complete support to all Outlook for Mac versions including Outlook 2016 for Mac.

You may better understand the OLM to PST conversion process by going through the steps of the tool.

  1. Run Kernel OLM to PST Converter and use Browse or Search (for automatic search in the selected system drive) option to add the desired number of OLM files for conversion purposes. Click Next.
  2. After scanning the files, select any mailbox item and view its preview. Now, click the Save option.
    Note 1: You can save file items in multiple formats by right-clicking and selecting the required option.
    Note 2: With the Find option on the Toolbar, you can perform a deep search for any mailbox item using multiple filters and options.
  3. Choose PST File (MS Outlook) option. Click Next.
  4. Add filters like email metadata (From, To, Subject), Item Type, and Date Range as required and click Next.
  5. To manage the converted PST file size, you can use the Split option and also can add a prefix to the store name.
  6. Browse and add the saving path location for the converted PST file and click Finish.
  7. The conversion process will get started and soon completes with a confirmation message.
    So, conversion of OLM to PST file is quite handy with the Kernel OLM to PST Converter software.

Final Words

Outlook For Mac Junk Email Preferences Greyed Out Of Office

Due to the Exchange synchronization issue, Outlook for Mac users may not have the updated information in their mailboxes. This issue can be fixed in many ways. However, if all these methods fail to fix the issue, they can think of recovering Outlook for Mac data using an OLM to PST converter.

Outlook For Mac Junk Email Preferences Greyed Outlook

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